Product Scope

MVP - Minimum Viable Product

Vendor Portal (CAR) - Must Have:

• Self-service vendor registration and onboarding
• Restaurant profile management (hours, location, delivery zones)
• Menu and package management (CRUD for items, curry pack configurations)
• Order dashboard with real-time incoming orders
• Order status workflow (accept, preparing, ready)
• Basic analytics (orders, revenue, ratings)
• Notification system for new orders

Admin Dashboard (CAD) - Must Have:

• Vendor application review and approval workflow
• Vendor management (view, edit, suspend, activate)
• Order monitoring and search
• Customer complaint queue
• Basic platform analytics
• User/role management

Backend APIs (CUR) - Must Have:

• All endpoints required by frontend PRD (70 FRs)
• Subscription management APIs
• Package configuration APIs
• Payment processing integration (Stripe)
• Push notification triggers

Growth Features (Post-MVP)

Vendor Portal Enhancements:

• Advanced analytics with trend analysis and benchmarking
• Subscription forecasting and demand planning
• Bulk menu operations (import/export, batch updates)
• Multi-location support for vendor chains
• Promotional campaign creation tools
• Customer communication features (respond to reviews)

Admin Dashboard Enhancements:

• Advanced reporting with custom report builder
• Geographic analytics and heat maps
• Vendor performance scoring and automated alerts
• Quality audit workflows and checklists
• Bulk operations for common admin tasks
• Financial reconciliation and payout management

Platform Capabilities:

• Multi-language content management (Sinhalese, Tamil, English)
• A/B testing infrastructure
• Advanced search with filters and facets
• Integration with external analytics (Google Analytics, Mixpanel)

Vision (Future)

Cultural Platform Excellence:

• AI-powered authenticity verification for vendor cuisine claims
• Community-driven vendor ratings incorporating cultural authenticity
• Heritage storytelling features for vendor profiles
• Cultural event integration (festival menus, seasonal specials)

Operational Excellence:

• Fully automated vendor onboarding with document verification
• Predictive demand forecasting for subscription optimization
• Real-time driver tracking integration
• Automated quality control with image recognition

Scale & Expansion:

• Multi-region support (other Australian cities)
• White-label vendor portal for enterprise vendors
• API marketplace for third-party integrations
• Self-service analytics with natural language queries